沈阳希泰商贸有限公司

Company Profile

Shenyang XityTrading Co., Ltd. is a medical equipment supplier with full life cycle supply management and comprehensive service, focusing on after-sales service of medical imaging equipment from GE, Philips, Siemens, Shimadzu a... Explore more

ISO9001

Quality Management System

ISO13485

Medical Device Quality Management System

ISO14001

Environmental Management System

OHSA18001

Occupational Health And Safety Management System Certification

Enterprise Vision

To become a leading comprehensive service platform for medical equipment maintenance management

Perfect service to create maximum value for customers

Business Advantage

Technical team

We have multi-brand authorization, and a first-line team of many original factory engineers. The technical level is leading in the industry.

Quick response

Telephone response time is less than 0.5 hours. The average time for engineers to be on site is less than 12 hours to ensure the equipment's annual operating rate.

Original spare parts

We have multiple spare part warehouses of authorized manufacturers, our own spare part warehouses, bonded warehouses, maintenance centers, with external transfer and internal procurement, we can comprehensively guarantee the supply of spare parts.

Efficient service

400-686-1936 365 days * 24 hours free online technical support. Scan the WeChat code to quickly report for repairing. Engineers are available around the clock. Spare parts are shipped from warehouses at any time.

9 processes for you to protect the whole process, care for the whole process

Service Process

Customer repair

400-686-1936 free online 24/7

Remote diagnosis

obtain fault information, and determine thefault location preliminarily

System dispatch

data interconnection, precise positioning, the system automatically determines the distance and makes the nearest dispatch

On-site maintenance

The engineer inspects the fault on the spot, analyzes the cause of the fault, and repairs in time

Supply of spare parts

According to the equipment’s condition, the corresponding original spare parts are provided.

Strict quality control

We ensure that the technical parameters of the equipment meet the requirements of laws and regulations.

Service report

Electronic report, easy to archive, easy to retrieve and manage

System closing

service completion, closed-loop management

Service return visit

collect customer feedback, continuously improve, and enhance customer satisfaction